If you have canceled your Data Feed subscription but the status still shows “Pending Cancel”, this is expected behavior and does not indicate an issue with your account.
Pending Cancel means your subscription has already been canceled
The data feed will remain active until the end of your current billing cycle
You will not be charged for the next billing period
This allows you to continue using the service for the time you have already paid for.
On your next billing date, the subscription will:
Automatically stop
No longer renew
Not generate any further charges
No additional action is required from your side.
“Pending Cancel” is a normal subscription status
Your feed access will end only after the current billing period expires
If the feed continues past the next billing date, contact DeepCharts support