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Database Problems
Delete Data (DB Corrupted) Disconnect the Data Flow and close all Work Plans Go to Options -> Delete Data In the Delete Data panel, select: Previous Date to the error (15 days or more is recommended) Tick and Minute Select the symbol(s) with the ...
Symbol Subscription Issue
1. Connection - Active Data Feed Make sure you have properly connected the data feed (Look for the green indicator in the Deepcharts Feed bar) Verify that you have purchased the appropriate data feed to analyze the market you are interested in 2. ...
How to Delete Market Data from DeepCharts (Software Method)
How to Delete Market Data from DeepCharts (Software Method) Overview If your charts show incorrect prices, gaps, or stop updating, deleting market data from inside the DeepCharts application allows the platform to re-download fresh data ...
Depth of Market (DOM)
Overview The Advanced DOM (Depth of Market) in Deepchart provides a powerful, professional-grade interface for order execution, market depth analysis, and volume profiling. This article explains how to open the Advanced DOM, understand its layout, ...
Live Feed Connected but Price Chart Is Not Moving
Live Feed Connected but Price Chart Is Not Moving Overview If your data feed is connected but the price chart is not updating, this usually happens due to market conditions, incorrect settings, or corrupted local data. Follow the steps below to ...